For visitors to Europe, the flight home is covered by the delay rules more often than the flight out

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  Europe's air passenger rights rules on delayed and cancelled flights have a quirk that surprises many travellers from outside Europe. What matters is not your nationality, where you bought the ticket or even which airline you flew, but the direction of travel. A flight leaving an airport in the European Union is covered whatever airline operates it. A flight arriving in the European Union from outside is covered only if a European airline operates it. The same holiday can therefore produce a claim on the way home and nothing on the way out, simply because of whose aircraft you were on. The quickest way to see where a disrupted flight stands is a free calculator for EU flight delay compensation . It asks five things: whether the flight left an EU airport or arrived on an EU airline, the distance band, what happened, how late you reached your final destination and the reason the airline gave. It then shows the flight compensation you may be entitled to per passenger, and links ...

Two companies now sail the same Norwegian coastal route, calling at the same ports on the same timetable


For more than a century this was one operation, a single company running a single service, and the odd thing is that it is still not a cruise line. It is a subsidised lifeline under a state contract, carrying freight and local passengers who board for one stop and get off again, because roads came late to northern Norway and in places never really arrived. What changed recently is that a second company won part of the contract and joined the route with purpose built ships running partly on batteries. The two fleets now alternate departures, call at the same quays and pass each other going opposite ways. The route is identical. The cabins, the food and the prices are not, which makes this one of the few journeys in Europe where you should price the same trip twice.

The line runs between Bergen in the south and Kirkenes, close to the Russian border, taking six to seven days each way and around twelve for the full round trip, calling at some thirty-four ports along the way. You do not have to take the whole thing, and most people should not. Tickets are sold port to port, which is by far the least expensive way to sample the route, and a short northern leg combined with time ashore is often a better holiday than the full circuit. Norway sits inside the passport free zone but outside the union, and travellers from beyond Europe now give fingerprints and a facial image at the frontier instead of a stamp, with an online authorisation for visa-exempt visitors being phased in, so check what applies to your own passport. It pays to compare flights and hotels for the coastal route and to price both operators before booking, because the sailing itself is the same either way.

Expect a working schedule rather than a holiday one. Some of the finest small harbours are reached at three in the morning, the stop may last twenty minutes, and the ship leaves whether you are back aboard or not. You cross the Arctic Circle, watch the midnight sun in summer and hunt aurora in winter, and both operators offer some form of northern lights promise on full winter round trips, each subject to its own conditions. Seasonal detours turn into the narrowest water, the Trollfjord in the north and Geirangerfjord in summer, and these are the moments people photograph. Be warned that the open stretches off the west coast, particularly around Stad, can be genuinely rough, and anyone prone to seasickness should carry something for it rather than hope.

Where you stay is a question of both ends. In Bergen, hotels around Bryggen and the old wharf suit the night before departure and the flight in. In Trondheim, midway up the coast near the Nidaros cathedral, hotels work well if you are joining or leaving mid route. In Tromso, harbour hotels within reach of the Arctic Cathedral make the northern hub a natural break in the journey. At the far end in Kirkenes, hotels and a seasonal snow hotel handle the last night and the flight home.

You will not need a car, although some legs will carry one if you want to combine the voyage with a drive. What matters far more is choosing the cabin honestly: inside cabins are inexpensive and windowless, sea view cabins are the sensible middle for a long leg, and suites only really pay off on the full round trip. Excursions are genuinely good and genuinely expensive, and they are often run by the same local operators whichever ship you are on, so pick two or three that matter rather than buying the whole programme. It costs nothing to check cabin and excursion prices, and book winter sailings well ahead, since the aurora weeks fill first.

Season changes the trip completely. Summer brings the midnight sun, open decks, the full set of detours and the busiest ships. Winter brings darkness, aurora, storms and a coastline that looks like the reason the service exists in the first place. The shoulder months either side are quieter and less expensive, with autumn light along the Lofoten stretch that photographers rate above either extreme. Whichever you choose, be honest about the pace: there are no casinos, no shows and no formal nights, the ship is small, and long hours are simply sea and weather passing the window. Personally, I would take a northbound leg rather than the round trip, because the return south covers the same water in the opposite direction and the first time you see it is the time that counts.

Q: Are there really two operators on the Norwegian coastal route?

A: Yes. Two companies now share the subsidised service, sailing the same ports on alternating departures. Ships, cabins, food and prices differ between them, but the route and the timings do not, so it is worth comparing both for the same dates.

Q: Is the coastal voyage a cruise?

A: Not in the usual sense. It is a working ferry under a state contract, carrying freight and local passengers alongside travellers, with no entertainment programme and no formal nights, and several ports are called at in the middle of the night.

Q: Can you sail only part of the route?

A: Yes, and it is often the better choice. Tickets are sold port to port, which costs far less than the full round trip and lets you combine a single leg with days ashore in Bergen, Tromso or the Lofoten islands.

Q: Is the winter aurora promise worth booking around?

A: Both operators offer a promise of some kind on full winter round trips, typically a free shorter voyage if no aurora is sighted and announced on board. The conditions, dates and qualifying sailings differ between them and change from year to year, so read the terms before booking on that basis.

Planning your trip to the Norwegian coastal route? Compare before you book.

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