For visitors to Europe, the flight home is covered by the delay rules more often than the flight out

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  Europe's air passenger rights rules on delayed and cancelled flights have a quirk that surprises many travellers from outside Europe. What matters is not your nationality, where you bought the ticket or even which airline you flew, but the direction of travel. A flight leaving an airport in the European Union is covered whatever airline operates it. A flight arriving in the European Union from outside is covered only if a European airline operates it. The same holiday can therefore produce a claim on the way home and nothing on the way out, simply because of whose aircraft you were on. The quickest way to see where a disrupted flight stands is a free calculator for EU flight delay compensation . It asks five things: whether the flight left an EU airport or arrived on an EU airline, the distance band, what happened, how late you reached your final destination and the reason the airline gave. It then shows the flight compensation you may be entitled to per passenger, and links ...

Bruges is perfectly preserved because it spent centuries too poor to change


The Zwin, the tidal channel that once carried ships to the quays, silted up. Trade moved to Antwerp, and one of the richest ports in medieval Europe slid into a stagnation that lasted centuries. That turned out to be the making of it, because a city with no money demolishes nothing and builds nothing. When the wider world came looking again, the medieval town was still standing, brick for brick, and UNESCO now lists the whole medieval old town.

There is no airport here and none is needed. Trains from Brussels, the capital of Belgium, take about an hour and run roughly twice an hour on a fixed domestic fare with no reservation, and the same line carries on to the coast. Ghent is twenty-odd minutes away. The decision that actually matters is whether you come for the day or stay the night. Compare Bruges hotels and train times and lean towards the night, for reasons that become obvious further down.

The set pieces cluster within a few streets of one another. The Belfort rises over the Markt, and climbing the Bruges belfry means a long spiral stair and no lift, with tickets sold for timed slots that go early in season, so book before you arrive rather than joining the queue at the base. On the neighbouring Burg square, the Basilica of the Holy Blood keeps its relic in an upper chapel that is easy to walk straight past. The Church of Our Lady holds a Michelangelo Madonna, one of very few of his sculptures to leave Italy in his own lifetime.

The paintings are the other reason to be here. The Groeningemuseum and the old Sint-Janshospitaal between them hold most of the surviving Flemish Primitives, Van Eyck and Memling included, in rooms small enough to take at a human pace. South of the centre the Begijnhof, the walled beguinage courtyard, costs nothing, asks for silence at the gate and is still home to a community of Benedictine nuns rather than the beguines who built it. Beyond its wall the Minnewater is the quiet end of town.

Where you stay decides your mornings. Around the Markt and the Burg, boutique and historic hotels sit under the Belfort itself, central and busy through the day. Near the Minnewater and the Begijnhof, quiet guesthouses and small hotels look onto the water at the calm end of town. In the residential Sint-Anna quarter, bed and breakfasts and apartment rentals stand near the surviving windmills on the ramparts. By the railway station, mid-range hotels suit arrivals and day trips without old town prices.

Nothing here needs a hire car, and the centre keeps most of them out anyway, so leave one in a car park outside or skip it altogether. What repays booking is the belfry slot, a brewery tour and a day trip by train. Everything else is walking: canal boat tours run from the quays through the warmer months, about half an hour a turn, and bicycles suit the ramparts and the flat canal path out to Damme. De Halve Maan is the last working brewery in the old centre and worth the tour, partly for the rooftop view and partly for the underground pipeline it built to send beer to a bottling plant on the edge of town, which spares the medieval streets a procession of lorries. Trains reach Ghent, the Flanders battlefields and memorials to the south, and the coastal tram along the North Sea. Check brewery tour and day trip prices and keep at least one evening free.

Season matters, and the hour of the day matters more. Summer brings the heaviest crowds and the fullest canal boat timetable, spring and autumn are the comfortable compromise, and winter is cold and short-lit but hands the squares over to the Christmas market and an ice sculpture festival, with the town looking better under grey skies than it has any right to. Within any single day the pattern is fixed: the coaches arrive in the late morning, the queues peak through the middle of the day, and by early evening the streets empty and become what the paintings promised. Personally, I would arrive the afternoon before, spend the first evening doing nothing but walking the back canals in the dark, and leave the museums for the next morning before the day trippers land.

Q: Is it worth staying overnight in Bruges?

A: Yes. Day visitors arrive in the late morning and leave in the late afternoon, so an overnight buys you the same streets almost empty at both ends of the day.

Q: Do you need to book the belfry in Bruges?

A: In practice yes. Tickets are sold for timed slots, there is no lift and the stair is long and narrow, so book ahead rather than turning up in the afternoon.

Q: Do you need a car in Bruges?

A: No. There is no local airport, trains from Brussels are frequent, the centre keeps cars out, and everything worth seeing is within walking distance.

Q: What are the best day trips from Bruges?

A: Ghent for a larger and livelier medieval city, the Flanders battlefields and memorials to the south, and the North Sea beaches reached by the coastal tram.

Q: When is the best time to visit Bruges?

A: Spring and autumn are the most comfortable. Summer is the busiest by a wide margin, and winter is cold but quieter, with the Christmas market filling the squares.

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