For visitors to Europe, the flight home is covered by the delay rules more often than the flight out

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  Europe's air passenger rights rules on delayed and cancelled flights have a quirk that surprises many travellers from outside Europe. What matters is not your nationality, where you bought the ticket or even which airline you flew, but the direction of travel. A flight leaving an airport in the European Union is covered whatever airline operates it. A flight arriving in the European Union from outside is covered only if a European airline operates it. The same holiday can therefore produce a claim on the way home and nothing on the way out, simply because of whose aircraft you were on. The quickest way to see where a disrupted flight stands is a free calculator for EU flight delay compensation . It asks five things: whether the flight left an EU airport or arrived on an EU airline, the distance band, what happened, how late you reached your final destination and the reason the airline gave. It then shows the flight compensation you may be entitled to per passenger, and links ...

The Alhambra queue happens months before you reach the gate


The queue at the Alhambra does not form at the gate. It forms in the booking calendar, months earlier, because the Nasrid Palaces admit only a few hundred people in each half-hour window and the daily total is capped long before anyone turns up. By the time you are standing on the hill the hard part is over or it never happened, which is why the visit is governed by a clock rather than a door.

The pressure therefore starts at home. A capped number of tickets goes out each day, a large share sells weeks or months ahead, and holy week and high summer vanish first, as they do across Andalusia. A small walk-up quota goes on sale each morning at the gate, but in season it is gone within minutes, and same-day tickets otherwise appear only through cancellations. Travellers from outside the European Union should also allow extra time at the border on arrival in Spain, where a photograph and fingerprints now replace the passport stamp. It is worth stopping to compare flights and hotels for Granada and holding your dates loosely until you can pair them with an open Nasrid Palaces time.

The complex is really four places sharing one hill. The Nasrid Palaces hold the carved halls and the Court of the Lions and carry the timed slot; the Generalife is the garden estate of pools and hedges; the Alcazaba is the older fortress with wide views over the city; and the Renaissance palace of Charles the Fifth sits between them for free. Two details decide whether the ticket actually works. An original passport or identity card is checked at the palace entrance without exception, photocopies included in that refusal, so every person in the party needs their own document in a pocket, and tickets are personal rather than bearer tickets, so book them in the name of whoever will use them. And the slot applies to the palace checkpoint rather than the main gate: the walk across the hill takes about a quarter of an hour, so your slot is effectively earlier than it reads. Buy from the official ticket office rather than a reseller, which sells the same ticket at a markup and cannot move you up the queue.

Where you sleep changes the rhythm of all this. In the Realejo, the old quarter below the hill, quiet boutique hotels sit within a short walk of the Campo del Príncipe square. Across the ravine, the Albaicín is full of small guesthouses in traditional carmen houses, many a few steps from the Mirador de San Nicolás and its head-on view of the fortress. Around Plaza Nueva and the cathedral, mid-range hotels drop you into the tapas streets. The Parador, a converted convent, is the one hotel set inside the Alhambra walls themselves. One pleasant difference from much of Spain: Andalusia charges no regional or city bed tax, so the rate you compare online is broadly the rate you pay, although a levy is argued about locally from time to time.

As a city break the extras decide how smooth it feels, and a hire car is not among them, since the old quarters are steep, narrow and largely closed to traffic. A booked transfer from the airport or train station spares you the taxi haggling Granada is known for, and a guided tour or an audio guide matters here because the site carries almost no signs to explain what you are seeing. Wear proper shoes as well: the visit runs to several kilometres over cobbles, marble and a great deal of stair, and the Alcazaba in particular is a climb. Night visits are a separate ticket and cover part of the palaces only, without the gardens or the fortress. You can check transfer and guided tour options and arrange them around your palace time.

Season decides both the crowd and the comfort. Spring and autumn bring mild weather and smaller crowds, and they are the months to aim for. Summer is hot and fully booked, with the hill offering little shade in the middle of the day. Winter is quiet and cool, with the shortest queues of the year and snow on the Sierra Nevada behind the towers. Personally, I would keep the morning for the palaces, when the light is soft and the crowds thin, and give the evening to the Albaicín and a slow tapas crawl, since Granada still pours a free plate with most drinks, and a night visit shows the courtyards lit and near empty.

Q: What happens if you miss your Nasrid Palaces time slot?

A: You are refused entry to the palaces, even though the rest of the ticket still works. The window is about half an hour and it applies at the palace checkpoint, not the main gate, and the walk across the hill takes roughly a quarter of an hour, so leave margin.

Q: Do you need identity documents at the Alhambra?

A: Yes. An original passport or identity card is checked at the palace entrance without exception and photocopies are refused, so everyone in the party needs their own. Tickets are personal, so book them in the name of whoever will use them.

Q: Is there a tourist tax in Granada?

A: No. Andalusia charges no regional or city bed tax, unlike Catalonia or the Balearics, so the accommodation rate you compare online is broadly what you pay. A levy comes up in local debate now and then, so check nearer the time.

Q: Do you need to book Alhambra tickets in advance?

A: Yes. Daily numbers are capped and the Nasrid Palaces often sell out weeks or months ahead. A small walk-up quota goes on sale each morning and disappears within minutes in season, and otherwise same-day tickets come only from cancellations.

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